Q: I have High Speed Internet, but how much bandwidth do I need from my broadband provider to make sure I have reliable service?
A: Since RingByName operates by routing calls via your internet connection, a certain amount of bandwidth is required in order to keep your conversations clear and reliable. We suggest following the steps below to determine if you have sufficient bandwidth:
- Perform an online speed test to find out the upload and download speeds for your internet connection. Use a fixed hardwired connection rather than the WiFi connection for more accurate results. Try the test at several different times of day to get an average for your networks performance.
- Determine how many people in your office will be receiving a telephone, or how many extensions you will be making calls at the same time. For instance, an office with ten people would require ten times the bandwidth as a single-person office.
- We recommend 100 Kbps for each telephone extension / user.
- For example: 10 users x 90 kbps each = 900 kbps dedicated for concurrent phone calls.
How can I perform a speed test?
To perform a speed test, simply click HERE or navigate to http://ringbyname.speedtestcustom.com