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  1. OperatorX the AI Assistant! Let AI Guide Your Callers To The Right Department or Agent!

  2. Ho Ho Ho! The Custom Calendar For Year Round Holiday Routing & Greetings Is Here! For Business Hours & After hours!

  3. Device Management – Monitor, Assign & Control All User Devices in One Place

  4. Call Queuing For Call Centers

  5. Adding and Event Sharing on Your RingByName Portal

  6. Adding notes to a contact from your phone!

  7. Business SMS (Texting) from RingByName™

  8. Business SMS (texting) on RingByName™ Mobile Application

  9. Call Barge Whisper Groups - Monitor and Train Effectively

  10. Notifications and Call Pop-up with Call Control

  11. Customize Your Device Display Names

  12. Department Extensions

  13. Greet your customers by name!

  14. How to Add a Contacts through the Web Application

  15. Integrate RingByName with Salesforce

  16. Integrating RingByName with your Apps using Zapier! Zoho, Microsoft Teams, Front, Salesforce and More!

  17. Intercom Paging on RingByName

  18. Launch a call from within a web browser using the Click2Call Extension!

  19. Our cloud based business is the best there is!

  20. Permissions Control

  21. Quick Call - Working Remotely

  22. Read your Voicemails in text form and save more time for your business, Voicemail Transcribing is here! Email to Voicemail!

  23. Remote Call Pickup - Answer calls that are ringing elsewhere

  24. RingByName Call Presence

  25. Round Robin Departments Vs Round Robin Call Queuing for Queues | Adding Cellphones & Landlines

  26. Send faxes straight from your phone!

  27. Sending and Receiving Faxes

  28. Speed Test - Is your Internet Connection Fast Enough For RingByName?

  29. Transferring calls directly to Voicemail (Direct to Voicemail Transfer)

  30. Transferring Calls through the Web Application

  31. Wrap Up Time

  32. R! Meet Collaborate and Create Video Conference Rooms

  33. RingByName Mobile Softphone is here! Make And Receive Calls Directly From A Mobile Softphone App, With No Need To Involve Your Cell Number!

  34. RingByName Desktop Softphone Now Available! Make And Receive Calls From Your Computer Using Our Desktop Phone App!

  35. Add Custom Phone Labels For Your Inbound Calls. Use Company Line ID Today! Perfect For Leaders With Multiple Businesses To Identify!

  36. Auto-DND, The Auto Strike System, automatically flag agents who aren't answering calls

  37. 2FA Two Factor Authentication Security Options Have Been Added, Protect Your Account!

  38. Fax Report Is Here! Filter, Search, and Download Fax Documents With Ease!

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