Skip to content

All articles

  1. A2P 10DLC Anti-Robo SMS Upcoming Telecom Regulations

  2. Accessing CRM information in the mobile application

  3. Accessing CRM Information in the web application

  4. Accessing the System Administration Panel

  5. Add Custom Phone Labels For Your Inbound Calls. Use Company Line ID Today! Perfect For Leaders With Multiple Businesses To Identify!

  6. Adding Additional Users

  7. Adding and Event Sharing on Your RingByName Portal

  8. Adding notes to a contact from your phone!

  9. Additional Methods For Internal Communication

  10. Auto SMS A2P Opt-In Opt-Out Texts!

  11. Auto-DND, The Auto Strike System, automatically flag agents who aren't answering calls

  12. Bandwidth Requirements

  13. Battery backup and Power-over-Ethernet

  14. Benefits of having multiple businesses on the same account or using separate accounts

  15. Business SMS (Texting) from RingByName™

  16. Business SMS (texting) on RingByName™ Mobile Application

  17. Call Barge Whisper Groups - Monitor and Train Effectively

  18. Call Center Tagging

  19. Call Monitoring and Reporting for Departments

  20. Call Queuing and Round Robin for RingByName

  21. Call Recording

  22. Call Reporting - Global & Advanced Call Reporting

  23. Caller ID not displaying correctly on my iPhone 6

  24. Can I suggest a feature that R! does not currently have?

  25. Can I upload my own custom greetings and hold music?

  26. Change and Customize your Caller ID!

  27. Change my Caller ID in the mobile application

  28. Change password and personal info in the mobile application

  29. Change Where you receive calls at on the web application

  30. Change where you receive calls in the mobile application

  31. Click 2Call Extension with Office 365 Integration

  32. Company Announcement & Bulletin Board

  33. Conference calling for Mobile Application

  34. Configuring X-Lite Softphone

  35. Contact Syncing with CSV spreadsheet

  36. Contact Syncing with Google Email

  37. Contacting RingByName

  38. CRM Reports (Administrators Only)

  39. Customize Your Device Display Names

  40. Department Extensions

  41. Desktop Softphone Upgrading to CCaaS

  42. Dialer - Webphone Call To and From your Computer / RingBack Make Calls Remotely

  43. Do you offer training?

  44. E911 Disclosure Statement

  45. Enable Do Not Disturb in the mobile application

  46. Enable Global Do Not Disturb on the Web Application

  47. FCC Robocall Mitigation Requirements

  48. Feature Friday Articles

  49. Forwarding Your Calls to a Coworker or External Number

  50. Funcion de CALL PRESENCE para RingByName

  51. General Yealink Features ( History Directory Transfer Conferencing and Other Phone Features)

  52. Getting Ready to Install

  53. Grandstream DP715 VOIP Cordless Phone

  54. Grandstream Wave Lite Mobile App Configuration

  55. Greet your customers by name!

  56. Groundwire Configuration Guide

  57. Groundwire Configuration Guide for iPhone

  58. Group SMS has Arrived to Mobile! Now Available on the RingByName™ Mobile Application

  59. Guía de configuración de Groundwire para iPhone

  60. Guía de configuración de Linphone para Android

  61. Having problems loading the web application?

  62. How can I generate a report of incoming and outgoing calls?

  63. How do I access my voicemail from my phone? Can I dial into my voicemail from outside the office?

  64. How do I forward my calls to a colleague or cell phone?

  65. How do I login to my account?

  66. How do I retrieve my password?

  67. How do I set up or update my direct voicemail box?

  68. How do I update my login, timezone, or voicemail pin?

  69. How do I update my payment information or billing address?

  70. How to Add a Contacts through the Web Application

  71. How to Add Route to Operator Option to Voicemail

  72. How to Block an unwanted contact

  73. How to change a telephone number

  74. How to change or reset my password

  75. How to configure Zoiper on Android

  76. How to configure Zoiper on iPhone

  77. How to enable CRM on your RingByName account

  78. How to enable Dial By Name Directory in menus

  79. How to listen and share voicemails

  80. How to Perform a Call Transfer on a Yealink VOIP Telephone

  81. How to send a fax in the mobile application

  82. How to set up a voicemail for each user

  83. How to setup a department and control department voicemail routing

  84. How to Setup Caller ID for Multiple Users

  85. How to view missed calls and listen to voicemails

  86. Import your contacts easily!

  87. Integrate Microsoft Teams With Ringbyname!

  88. Integrate RingByName with Salesforce

  89. Integrate Zoho CRM with Ringbyname!

  90. Integrating RingByName with your Apps using Zapier

  91. Intercom Paging on RingByName

  92. Launch a call from within a web browser using the Click2Call Extension!

  93. LinPhone Configuration Guide for Android

  94. Logging into the mobile application

  95. Menu Setup

  96. Monitoring Call Queues & Call Center Groups

  97. My Activity v. Team Activity for the web application

  98. My Activity v. Team Activity in the mobile application

  99. Network Topology

  100. Notifications and Call Pop-up with Call Control

  101. Our cloud based business is the best there is!

  102. Our Support Philosophy

  103. Page Groups, Alerting An Entire Department

  104. Permissions Control

  105. Press Releases

  106. Quality of service (QoS)

  107. Quick Call - Working Remotely

  108. R! Chat is here! Chat within your Ringbyname account with team members

  109. R! Chat Mobile has arrived! Chat from your mobile app to coworkers who are on mobile or desktop

  110. R! Face Video and Collaboration Chat

  111. R! Face, Internal Video Collaboration now on Mobile!

  112. R! Meet Collaborate and Create Video Conference Rooms

  113. R! Meet Live Streaming Conferences and Announcements

  114. Read your Voicemails in text form and save more time for your business, Voicemail Transcribing is here!

  115. Remote Call Pickup - Answer calls that are ringing elsewhere

  116. Resellers, There is now API User availability!

  117. Ringbyname Active Directory - See your team members updated in real time!

  118. RingByName After hours - Routing Holiday Calls

  119. RingByName Call Presence

  120. RingByName Desktop Softphone Now Available! Make And Receive Calls From Your Computer Using Our Desktop Phone App!

  121. RingByName for your Mobile Device

  122. RingByName Meet

  123. RingByName Mobile Softphone is here! Make And Receive Calls Directly From A Mobile Softphone App, With No Need To Involve Your Cell Number!

  124. Round Robin Departments Vs Round Robin Call Queuing | Adding Cellphones & Landlines

  125. Router Compatibility Information

  126. Send faxes straight from your phone!

  127. Sending and Receiving Faxes

  128. Set your Outbound Department For Call Reporting

  129. Speed Test - Is your Internet Connection Fast Enough For RingByName?

  130. Subscribe to Feature Friday Emails

  131. Terms of Service / General Service Agreement

  132. The mobile application contact list

  133. The mobile application home screen

  134. The mobile application shared notes

  135. The Ringbyname Desktop Softphone New Performance Update! January 2023

  136. The Router

  137. Training Support

  138. Transferring calls directly to Voicemail (Direct to Voicemail Transfer)

  139. Transferring Calls through the Web Application

  140. Unleash the Power of Group Texting: Get Everyone's Input with Ringbyname OX SMS Group Texting!

  141. Unreturned Calls Report

  142. Updating and Editing Users As an Admin

  143. Updating Your E911 Address using the Mobile Application

  144. Using RingByName with a Softphone Application

  145. Verify address of exact location for 911 calls

  146. Visibilidade de seu sistema com CALL PRESENCE

  147. What is CRM?

  148. What is E911? 911 Emergency Service and How To update It

  149. What is the minimum data required per user

  150. What is the RingByName Web Application?

  151. What kind of audio files does RingByName Support?

  152. What settings can users update on their accounts?

  153. Wrap Up Time

  154. Yealink T22P Quick Guide

  155. Yealink T48S Desk Phone User Guide

Feedback and Knowledge Base