All articles

  1. A2P 10DLC Anti-Robo SMS Upcoming Telecom Regulations

  2. Accessing CRM information in the mobile application

  3. Accessing CRM Information in the web application

  4. Accessing the System Administration Panel

  5. Adding Additional Users

  6. Adding and Event Sharing on Your RingByName Portal

  7. Adding notes to a contact from your phone!

  8. Additional Methods For Internal Communication

  9. Bandwidth Requirements

  10. Battery backup and Power-over-Ethernet

  11. Business SMS (Texting) from RingByName™

  12. Business SMS (texting) on RingByName™ Mobile Application

  13. Call Barge Whisper Groups - Monitor and Train Effectively

  14. Call Center Tagging

  15. Call Monitoring and Reporting for Departments

  16. Call Queuing and Round Robin for RingByName

  17. Call Recording

  18. Call Reporting

  19. Caller ID not displaying correctly on my iPhone 6

  20. Can I suggest a feature that R! does not currently have?

  21. Can I upload my own custom greetings and hold music?

  22. Change and Customize your Caller ID!

  23. Change my Caller ID in the mobile application

  24. Change password and personal info in the mobile application

  25. Change Where you receive calls at on the web application

  26. Change where you receive calls in the mobile application

  27. Click 2Call Extension with Office 365 Integration

  28. Company Announcement & Bulletin Board

  29. Conference calling for Mobile Application

  30. Configuring X-Lite Softphone

  31. Contact Syncing with CSV spreadsheet

  32. Contact Syncing with Google Email

  33. Contacting RingByName

  34. CRM Reports (Administrators Only)

  35. Customize Your Device Display Names

  36. Department Extensions

  37. Dialer - Webphone Call To and From your Computer / RingBack Make Calls Remotely

  38. Do you offer training?

  39. E911 Disclosure Statement

  40. Enable Do Not Disturb in the mobile application

  41. Enable Global Do Not Disturb on the Web Application

  42. FCC Robocall Mitigation Requirements

  43. Feature Friday Articles

  44. Forwarding Your Calls to a Coworker or External Number

  45. Funcion de CALL PRESENCE para RingByName

  46. Getting Ready to Install

  47. Grandstream DP715 VOIP Cordless Phone

  48. Grandstream Wave Lite Mobile App Configuration

  49. Greet your customers by name!

  50. Groundwire Configuration Guide

  51. Groundwire Configuration Guide for iPhone

  52. Guía de configuración de Groundwire para iPhone

  53. Guía de configuración de Linphone para Android

  54. Having problems loading the web application?

  55. How can I generate a report of incoming and outgoing calls?

  56. How do I access my voicemail from my phone? Can I dial into my voicemail from outside the office?

  57. How do I forward my calls to a colleague or cell phone?

  58. How do I login to my account?

  59. How do I retrieve my password?

  60. How do I set up or update my direct voicemail box?

  61. How do I update my login, timezone, or voicemail pin?

  62. How do I update my payment information or billing address?

  63. How to Add a Contacts through the Web Application

  64. How to Add Route to Operator Option to Voicemail

  65. How to Block an unwanted contact

  66. How to change a telephone number

  67. How to change or reset my password

  68. How to configure Zoiper on Android

  69. How to configure Zoiper on iPhone

  70. How to enable CRM on your RingByName account

  71. How to enable Dial By Name Directory in menus

  72. How to listen and share voicemails

  73. How to Perform a Call Transfer on a Yealink VOIP Telephone

  74. How to send a fax in the mobile application

  75. How to set up a voicemail for each user

  76. How to setup a department and control department voicemail routing

  77. How to Setup Caller ID for Multiple Users

  78. How to view missed calls and listen to voicemails

  79. Import your contacts easily!

  80. Integrate Microsoft Teams With Ringbyname!

  81. Integrate RingByName with Salesforce

  82. Integrate Zoho CRM with Ringbyname!

  83. Integrating RingByName with your Apps using Zapier

  84. Intercom Paging on RingByName

  85. Launch a call from within a web browser using the Click2Call Extension!

  86. LinPhone Configuration Guide for Android

  87. Logging into the mobile application

  88. Menu Setup

  89. Monitoring Call Queues & Call Center Groups

  90. My Activity v. Team Activitty for the web application

  91. My Activity v. Team Activity in the mobile application

  92. Network Topology

  93. Notifications and Call Pop-up with Call Control

  94. Our cloud based business is the best there is!

  95. Our Support Philosophy

  96. Page Groups, Alerting An Entire Department

  97. Permissions Control

  98. Press Releases

  99. Quality of service (QoS)

  100. Quick Call - Working Remotely

  101. R! Chat is here! Chat within your Ringbyname account with team members

  102. R! Chat Mobile has arrived! Chat from your mobile app to coworkers who are on mobile or desktop

  103. R! Face Video and Collaboration Chat

  104. R! Face, Internal Video Collaboration now on Mobile!

  105. R! Meet Collaborate and Create Video Conference Rooms

  106. R! Meet Live Streaming Conferences and Announcements

  107. Read your Voicemails in text form and save more time for your business, Voicemail Transcribing is here!

  108. Remote Call Pickup - Answer calls that are ringing elsewhere

  109. Resellers, There is now API User availability!

  110. Ringbyname Active Directory - See your team members updated in real time!

  111. RingByName After hours - Routing Holiday Calls

  112. RingByName Call Presence

  113. RingByName Desktop Softphone Now Available! Make And Receive Calls From Your Computer Using Our Desktop Phone App!

  114. RingByName for your Mobile Device

  115. RingByName Meet

  116. RingByName Mobile Softphone is here! Make And Receive Calls Directly From A Mobile Softphone App, With No Need To Involve Your Cell Number!

  117. Round Robin Departments Vs Round Robin Call Queuing | Adding Cellphones & Landlines

  118. Router Compatibility Information

  119. Send faxes straight from your phone!

  120. Sending and Receiving Faxes

  121. Set your Outbound Department For Call Reporting

  122. Speed Test - Is your Internet Connection Fast Enough For RingByName?

  123. Subscribe to Feature Friday Emails

  124. Terms of Service / General Service Agreement

  125. The mobile application contact list

  126. The mobile application home screen

  127. The mobile application shared notes

  128. The Router

  129. Training Support

  130. Transferring calls directly to Voicemail (Direct to Voicemail Transfer)

  131. Transferring Calls through the Web Application

  132. Unreturned Calls Report

  133. Updating and Editing Users As an Admin

  134. Updating Your E911 Address using the Mobile Application

  135. Using Amazon Alexa™ with RingByName® Skill

  136. Using RingByName with a Softphone Application

  137. Verify address of exact location for 911 calls

  138. Visibilidade de seu sistema com CALL PRESENCE

  139. What is CRM?

  140. What is E911? 911 Emergency Service and How To update It

  141. What is the minimum data required per user

  142. What is the RingByName Web Application?

  143. What kind of audio files does RingByName Support?

  144. What settings can users update on their accounts?

  145. Wrap Up Time

  146. Yealink T22P Quick Guide

  147. Yealink T48S Desk Phone User Guide

Feedback and Knowledge Base