How do I access my voicemail from my phone? Can I dial into my voicemail from outside the office?
Dialing into voicemail from your extension:
dialing *97 from your phone, then when prompted dial your extension, then when prompted dial your pin (The default is 1234). You can use the # key to speed through the prompts.
To dial into your voicemail from outside the office:
Call the main company number on your system. When the greeting answers, dial '*97' to be transferred to the voicemail system. Follow the voice prompts to access your voicemail box (remember to use your extension number as your voicemail box number). Note, this only works when company numbers route to a menu system giving you enough time to dial *97.
Alternatively you can visit the voicemail section in your OX Dashboard at http://login.ringbyname.com and if your email is associated with your voicemail you can also check your email inbox to listen to voicemail messages.