How to Perform a Call Transfer on a Yealink VOIP Telephone
To transfer a call on the Yealink TSeries is very straight forward. You can transfer a call to another party in one of the three ways:
To perform a Blind Transfer:
1 - Press or the Tran softkey during a call to put the caller on hold.
2 - Enter the number you want to transfer the call to.
3 - Press or the Tran soft key again to complete the transfer. Then the call is connected to the number to which you are transferring.
To perform a Semi-Attended Transfer:
1 - Press or the Tran soft key during a call to put the caller on hold.
2 - Enter the number you want to transfer the call to.
3 - Press OK or # to dial out.
4 - Press or the Tran soft key to complete the transfer when receiving ringback.
To perform an Attended Transfer:
1 - Press or the Tran soft key during a call to put the caller on hold.
2 - Enter the number you want to transfer the call to.
3 - Press OK or # to dial out.
4 - After the party answers the call and agrees to accept the call, press or the Tran soft key to complete the transfer.