Customers with multiple business numbers have asked if they can track calls coming in by each business number
Prospects with multiple business numbers want to be able to track and identify their calls by the business number that callers called in on, on their web application. They want the ability to track the individual calls to the correct business. Another feature they have asked for is to be able to identify which business a customer is calling as the call is coming in their cell phone, they want to be able to see the caller ID as well. Some have also asked if they can identify the incoming number without their web application being open + see the caller Id of the person calling in.
Thank you for your question. Using RingByName’s advanced call reporting feature, you can view and export calls for your business for each company number, by user, or even for your customers stored in the CRM.
For more information, visit: