In R! Admin > Menus / Departments AFHRS / User AFHRS / Phone Numbers sections add icons or text to know where calls are being directed.

An older version of ringbyname had icons so when you selected 'Sales' You'd be able to tell if it was the department 'sales', menu 'sales', user named 'sales' voicemail box for user/dept 'sales'.

There's no simple 'at a glance' for understanding the callflow on this newer platform.